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ISO 20000-1:2018

8 Tháng 1, 2024

ISO 20000-1 is an international standard by ISO (the International organization for Standardization) specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The requirements specified in ISO 20000-1 include the planning, design,...

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ISO 20000-1:2018

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